Privacy Policy

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Information We Collect

Depending on how you interact with Illuminate Health & Wellness, we may collect the following categories of information:
Information You Provide Directly
We may collect information you voluntarily provide, including:
Your name
Email address
Telephone or mobile phone number
Mailing or billing address
Information submitted through contact forms, appointment requests, intake forms, or other forms on our website
Information you provide when communicating with us
Information relating to your wellness goals, preferences, or services you request
Any other information you voluntarily submit to us

If you provide health, wellness, or other sensitive information, we will handle that information according to this Privacy Policy and applicable law.

Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and device information
Operating system
Pages visited and website activity
Referring website
Date and time of visits
General usage and technical information

We may use cookies and similar technologies to operate, secure, analyze, and improve our website.

How We Use Your Information

We may use information we collect to:
Provide, operate, and improve our services
Respond to questions, requests, and inquiries
Schedule and manage appointments
Communicate with you about services you have requested
Send administrative, transactional, or service-related communications
Send SMS/text messages when you have provided the appropriate consent
Personalize your experience with our website and services
Process payments or transactions
Maintain website security and prevent fraud or misuse
Analyze website usage and improve our services
Comply with legal and regulatory obligations
Enforce our agreements and protect our rights

We will not use sensitive information for purposes that are inconsistent with the representations made in this Privacy Policy or with applicable law.

SMS/Text Messaging

If you voluntarily opt in to receive text messages from Illuminate Health & Wellness, we may collect and use your mobile telephone number and your SMS consent information to provide the messaging service you requested.

Text messages may include appointment reminders, service-related communications, wellness information, customer support communications, or other messages described at the time you opt in.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Your SMS consent is not a condition of purchasing any goods or services.

You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact us using the customer support information provided on our website.

How We Share Information

We may share information with trusted service providers who help us operate our business, website, scheduling systems, payment processing, communications, technology, or other services.

These service providers may access information only as reasonably necessary to provide services to us and are expected to handle information appropriately.

We may also disclose information:
When required by law, regulation, legal process, or governmental request
To protect the rights, safety, property, or security of Illuminate Health & Wellness, our customers, or others
To detect, prevent, or investigate fraud, security issues, or other unlawful activity
In connection with a merger, acquisition, financing, sale, or other business transaction, where legally permitted

We do not sell your personal information.

Health and Wellness Information

Illuminate Health & Wellness may receive information relating to your health, wellness, lifestyle, or goals depending on the services you request.

Please do not submit information through our website unless you are comfortable providing it for the purpose described when it is collected.

We take reasonable measures designed to protect sensitive information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Depending on the services we provide and our relationship with you, certain federal or state privacy laws may apply. Nothing in this Privacy Policy is intended to make a representation that Illuminate Health & Wellness is subject to or covered by HIPAA unless specifically applicable.

Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help us operate the website, understand how visitors use it, remember preferences, improve functionality, and maintain security.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on the type and sensitivity of the information.

Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, which may include the ability to:
Request access to personal information we maintain about you. Request correction of inaccurate information
Request deletion of certain information
Opt out of certain communications
Withdraw consent where processing is based on consent

To submit a privacy-related request, contact us using the information below.

Children's Privacy

 

Our website and services are not intended for children under 13 unless expressly stated otherwise.
We do not knowingly collect personal information from children under 13 without legally required parental or guardian consent.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of third parties. We encourage you to review the privacy policies of any third-party service before providing information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date above. Where required by law, we will provide additional notice or obtain consent.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Illuminate Health & Wellness
Email: illuminatehealth@gmail.com
Phone: 801-695-9060
Address: 355 N 300 E SLC, UT 84103